User types

There are three user types on the Star Online application:

Service users do not have direct access

Service users are not Star Online application users. They are not able to log in, view or manage their data. However, to ensure the process of completing a Star via the Star Online is engaging to service users, they are addressed directly in some of the help text that surrounds the ‘Complete Star’ process, the process that is used when completing a Star online with a service user present.