Star Online support


The knowledge-base contains helpful instructions and videos on using the system.

Visit the knowledge-base now.


The helpdesk is available to Star leads from 9 am to 5 pm, Monday to Friday (UK time). Please ask your Star lead for support in the first instance. 

Support to use the Outcomes Star well


Training and support on using the Outcomes Star tool is available.

Visit the Outcomes Star website.

Guidance materials

Each version of the Outcomes Star comes with extensive guidance materials for workers and managers. These are available to all licence holders when they log in to the system.



Last updated by Jo Johnson 20th March 2019