Coming soon

Our last release was published on Wednesday, 30th May 2018. This last set of upgrades included some helpful new material and guidance to support organisations to comply with the General Data Protection Regulation (GDPR).

For more about the contents of the last release, visit our "latest upgrades" page.

Service users' right to access their data

Privacy & consent panel on service user profileUnder the General Data Protection Regulation, everyone is legally entitled to access, obtain and reuse their personal data for their own purposes across different services, if they wish.

To support you to respond to requests from your clients, we provided easy access to data stored on the Star Online about each individual service user in a common, portable format with our last published upgrades (release 4.2.0 on 30th May 2018). 

With the last release, we introduced options to download individual service user data from each person's profile page. However, we have discovered we have more to do on this.

Two additional sets of data will be added by the end of 2018: Star readings that were not approved by a worker (i.e. marked as 'service user only' when submitted) and Star readings that are in progress, i.e. not yet submitted as final. 

In the meantime, you could provide this data to the individual by printing the relevant Star readings out for them. 

Updated by Ruth Timmins on 5th June 2018